Skip to main content

Support

If you run into a problem or have a question the docs don't answer, we want to hear from you.

The fastest way to reach us is from inside the app:

  • Click the Support button at the bottom of the app sidebar.
  • The contact dialog opens — describe your issue and send it.
  • The more context you include (project name, what you were doing, what you expected), the faster we can help.

Feedback on this documentation is welcome too. If a page is unclear, missing something, or plain wrong, tell us through the same contact dialog — it directly shapes what gets written next.

Before writing in, it's worth a quick look at the relevant guide: upload and quality check, processing and outputs, or the viewer cover the most common questions.

Work in progress

This guide is being written. The essentials above are accurate today; the detailed walkthrough lands here soon.